Support centre
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7 June 2026
Learn how turnaround services work, when turnaround starts, why dispatch dates are estimated, and how delivery dates are handled for branded orders.
5 June 2026
Learn how to track your Think Promote order online, view production updates, check dispatch status, and find courier tracking details after your order leaves the factory.
5 June 2026
Find out how our free samples work, what you can request, when we may need to limit them, and what to expect before placing an order.
4 June 2026
If something has gone wrong with your order, this guide explains what to do next, what we may ask you for, and how we work out the right way to put things right.
24 May 2026
Promotional calendar pricing can be surprisingly confusing. This guide explains how it actually works from a manufacturer’s perspective.
12 May 2026
Guidance on supplying logos, images, and print-ready artwork for bespoke calendars, diaries, and notebooks.
9 May 2026
Learn when payment is due, what NET 30 and NET 30 EOM mean, how prompt payment discounts work, and when payment may be required earlier.
Meet the team
Behind every guide is a team who handle real orders every day. If you can't find what you need, they're happy to help with anything about your order, quote or artwork.
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