How payment works for your order

NET 30 means payment is due within 30 days of the invoice date.

For example:

• if your invoice is issued on 3 March, payment is due by 2 April
• if your invoice is issued on 18 March, payment is due by 17 April
• if your invoice is issued on 31 March, payment is due by 30 April

What does NET 30 EOM mean?

NET 30 EOM means payment is due within 30 days of the end of the month (EOM) in which the invoice was issued.

For example:

• if your invoice is issued on 3 March, payment is due by 30 April
• if your invoice is issued on 18 March, payment is still due by 30 April
• if your invoice is issued on 31 March, payment is also due by 30 April

If you order through one of our approved sales agents, you therefore benefit from a slightly longer payment period.

How prompt payment discounts work

Customers who pay early are among our favourites.

We are a manufacturer, and a seasonal one at that. When a customer places an order, we often need to buy materials and begin production before payment is due.

Because of that, we may offer prompt payment discounts to some customers who are not due to pay for a while. It is a way of saying thank you for paying earlier than required.

Where available, the discount is usually between 2% and 5% of the order value. We will normally issue a pro forma invoice showing the discounted amount payable if you choose to pay early.

A pro forma is not the same as a final invoice. In this context, it is there to show the early payment discount and the amount payable if you choose to take it up. It is not a demand for immediate payment.

If payment is made within the agreed time period, usually 7 to 14 days, the discount is applied to your order.

It is a win-win when it works. You save money, and we get the benefit of earlier payment.

When might payment be required earlier?

In most cases, our standard payment terms above apply. There may be exceptions, though.

For example, we may ask for payment earlier for new customers, unusually large orders, bespoke work, high-risk orders, or where earlier payment has been agreed as part of the quote.

If payment is required before production or dispatch, we will make this clear before the order proceeds.

What should I use as the payment reference?

Please use the invoice number or order reference as your payment reference. This helps us match your payment to the correct order quickly.

What payment methods do you accept?

The available payment options will be confirmed when you place your order. That said, our preferred payment method is bank transfer.